How To Change Phone Number On Duo Mobile
Duo Mobile on Android
| Duo Mobile version 4 was released on Oct xi, 2021. Duo Mobile version 3 information remains available for users on older Android versions who can't upgrade to the latest Duo Mobile release. View the Duo Mobile v3 Android Guide |  |
The Duo Mobile application makes it easy to authenticate — just tap "Approve" on the login request sent to your Android device. You can also quickly generate login passcodes, even without an internet connection or cell service.
If you need assist installing or using Duo Mobile, please contact your organization'southward It Assistance Desk or Duo administrator.
Contents
- Changes to Duo Mobile
- Install Duo Mobile
- Activate Duo Mobile for the Start Fourth dimension
- Duo Push
- Duo Push and Notifications
- Fingerprint Verification
- Passcodes
- Add More than Accounts to Duo Mobile
- Security Checkup
- Tertiary-Party Accounts
- Edit Accounts
- Fill-in & Restore
- Duo Mobile Advent
- Adaptive View
- Nighttime Theme
- Troubleshooting
- Push Troubleshooting
- Encryption Troubleshooting
Changes to Duo Mobile
Nosotros've redesigned Duo Mobile to give y'all an updated login experience. Larn more nigh what'south new to Duo Mobile version iv in this video walkthrough:
Install Duo Mobile
Observe the latest version of Duo Mobile in Google Play.
Supported Platforms: The current version of Duo Mobile supports Android 8 and greater.
Duo does not provide official support for non-standard custom Android distributions like OnePlus, LineageOS, or ColorOS, nor is Duo Mobile supported for use on ChromeOS.
To encounter which version of Duo Mobile is installed on your device, get to the Android Settings carte du jour, tap Apps, then curlicue down and tap Duo Mobile. The "App Info" screen shows the version.
Activate Duo Mobile for the Beginning Fourth dimension
When you lot enroll in Duo for the first time and cull to add an Android device or use Duo Push, you're shown a QR code to scan with the Duo Mobile app to complete activation.
Launch Duo Mobile and tap Set account.
To continue with adding your initial Duo account to Duo Mobile, tap Utilize a QR lawmaking.
Employ your photographic camera to browse the QR lawmaking shown by Duo Enrollment in your browser. If you're prompted to allow Duo Mobile permission to take pictures and tape video, please grant it.
Requite the new account a name to complete adding information technology to Duo Mobile.
It'due south a good idea to take a few minutes to practice blessing and denying Duo authentication requests if you oasis't used Duo before. Tap Do now to become through some training screens like this 1. If you feel comfortable using Duo Mobile to log in to applications you can tap Skip.
You'll run across your newly-added Duo account in the accounts list. Now y'all're able to answer to Duo Push hallmark requests, or generate passcodes to log in to applications.
Duo Push button
If you choose to authenticate with Duo Push button, you lot'll become a login request sent to your phone — just printing Approve to authenticate.
If you get a login asking that you lot weren't expecting, press Deny to reject the asking. Yous'll exist asked if this was a suspicious login. If yous aren't trying to log into an application or service protected past Duo and don't recognize the request, tap Yes to notify your organization'due south Duo administrator. If you made a error or the login isn't suspicious, tap No to deny the request without reporting it.
Duo Button and Notifications
When the Duo Push notification shows up on your screen, tap where indicated to view the available actions: Corroborate or Deny.
Tap Approve in the notification to stop logging in to the Duo-protected awarding.
Tapping on the push request notification itself (instead of tapping the notification actions) takes you to the full Duo Push screen in Duo Mobile.
Fingerprint Verification
Duo Mobile as well supports fingerprint verification for Duo Push-based logins as an additional layer of security to verify your user identity. If you're using a device with a fingerprint reader you'll need to scan your finger each time yous authenticate via Duo Mobile (if required by your administrator).
If you're not able to scan your fingerprint using the sensor you can besides approve the Duo authentication request using the device's passcode (the aforementioned one you lot apply on the Android lock screen).
Passcodes
Tap an account to become a 1-fourth dimension passcode for login. This works anywhere, even in places where you don't have an internet connexion or can't become cell service.
If the account is for a Duo-protected service or application (meaning you lot enrolled this device into Duo and activated the app for Duo Push), then the passcode shown is valid until used. Tap Refresh Passcode to generate a new Duo passcode.
If the account is a third-political party OTP account (meaning you logged into another service like Gmail and added this device as an authenticator app), so you lot'll encounter a 30 second countdown indicator underneath the passcode. If you don't use that passcode before information technology expires and so the account refreshes with a new passcode and the countdown begins again.
If you need to use the passcode shown in Duo Mobile in another mobile app tap Copy and paste it into the other app.
Add More Accounts to Duo Mobile
To add additional accounts to Duo mobile, tap Add together in the upper correct of your accounts list to go to the account blazon selector.
If the new account you lot want to add shows you a QR code to scan with an authenticator app, tap Utilise QR code from the Add account listing. Scan the QR code with your camera to add the business relationship to Duo Mobile.
You can too choose the type of account you want to add from the list, and then choose to add that account past scanning a QR code or by entering an activation code y'all receive from that application. Learn more well-nigh adding third-party accounts to Duo Mobile
Security Checkup
Duo Mobile'south Security Checkup verifies device settings against Duo'south recommended security settings, and lets you know if any of your device's settings don't friction match.
This Android device has upward-to-date software and all of Duo'due south recommended security settings configured:
This Android device is a few Android versions backside the latest:
Tap on any detected effect to larn more near that particular setting and how you lot tin can update your device with the recommended configuration.
Tap the menu and go to Security Checkup in Duo Mobile to view your device's security status at any time.
3rd-Political party Accounts
Duo Mobile supports passcode generation for logging in to third-party TOTP accounts, like Google and Dropbox. Acquire more than »
Edit Accounts
To make changes to an business relationship in your accounts list, tap the account to expand it, and then tap the three dots in the upper-right corner of the account menu to bring up the business relationship options.
Tap Move to reorder your accounts list (shown when y'all take more than one account in Duo Mobile). Use the upwards or down arrows shown to the left of each account's name (or tap and agree the icon on the right side of the account card) to change an account's position in the list. Tap Done when y'all've finished reordering your accounts.
Tap Rename to change the name of an account. Enter a new name for the account and and then tap Save to utilize the new name.
Remove an business relationship by tapping Delete. When you delete an account you can no longer apply it to log in, and information technology'south also removed from your Duo Mobile fill-in so you can't restore it later. If you're sure yous want to remove this business relationship, tap Delete on the confirmation message. Tap Abolish if you lot don't desire to delete the account.
Backup & Restore
If your administrator enabled Duo Mobile'south fill-in and restore functionality and y'all previously backed upwardly your Duo-protected accounts from the app to Google Drive y'all can restore your accounts to Duo Mobile on a new Android device via the guided recovery procedure. Yous can also perform third-party business relationship recovery if you previously opted-in to third-party account restore. Start the business relationship recovery process by tapping I have existing accounts on the Duo Mobile welcome screen.
See the full Duo Restore guide for Android.
Duo Mobile Appearance
Adaptive View
The accounts list in Duo Mobile adapts to yous. If you rotate your device into a landscape view, your Duo Mobile accounts listing rotates as well.
The individual accounts shown in the listing change appearance likewise, showing the full account information when you just have a few accounts, and switching to a minimized business relationship view when yous have many accounts to minimize scrolling in the app.
Night Theme
Duo Mobile'southward dark theme depends on your Android system settings. In that location is no in-app toggle to enable dark theme. If your device has the system-wide dark setting enabled, Duo Mobile automatically switches to dark theme.
Y'all can enable dark theme on Android in a few dissimilar means:
- Go to Settings → Brandish → Theme and select Dark Theme.
- Pull down the Android settings from the notification tray and tap Night Theme.
Troubleshooting
See the Mutual Bug guide for boosted troubleshooting tips, or visit the Duo Knowledge Base. If you aren't able to resolve your Duo Mobile consequence, contact your organization's Duo administrator or Aid Desk.
Push button Troubleshooting
If you are logging in to a Duo-protected application, but you lot aren't receiving an expected Duo Push authentication asking, try closing Duo Mobile and reopening it. Duo Mobile checks for awaiting push requests whenever it's opened. If this doesn't prepare it, run into the Duo Knowledge Base for additional Android troubleshooting steps.
Encryption Troubleshooting
Mobile device encryption helps keep the data on your device secure.
Duo considers your device encrypted when you enable countersign, PIN, or pattern authentication at startup. Without this setting, your device encryption is less secure, and you might not be able to access Duo-protected services or applications.
To enable encryption on your Android Device:
- Navigate to Settings → Security → Screen Lock.
- Enable password, Pivot, or design to be required upon device startup.
- If you have a Samsung Device, you will additionally need to enable "Secure startup" or "Strong Protection" from your device'southward settings and require a PIN at device startup.
- Close and reopen Duo Mobile.
If you nonetheless feel problems with the Disk Encryption error displaying in Duo Mobile, even after completing the steps above, attempt to disable this setting and and then re-enable it again. This can happen because some Android device manufacturers will set a default countersign to encrypt the phone. Although your phone might say it'southward encrypted, technically it isn't fully encrypted until yous set your own PIN/password/pattern at startup via your phone's settings. Encrypting with your own password is the most secure option.
Additional items to notation:
- On Samsung devices, "Secure startup" or "Strong Protection" volition automatically plough off any time you enable an accessibility permission.
- Some newer devices (such as the Google Pixel) on Android 7.0 and higher back up file-based encryption and tin can exist considered encrypted by Duo without a Pin at startup.
How To Change Phone Number On Duo Mobile,
Source: https://guide.duo.com/android
Posted by: travisthavence.blogspot.com
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